Setting Up Your Email on iPhone & Android

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  3. Setting Up Your Email on iPhone & Android

Welcome!
This guide will help you connect your professional email account to your iPhone, iPad, or Android device in just a few minutes.

Before you begin, you’ll need:

  • Your email address (example: [email protected])

  • Your email password

  • Your mail server name (provided by ECoverMe)

Recommended: Use IMAP so your email stays synchronized across all of your devices.

Email Server Settings

Use the following settings when prompted.

Setting

Value

Account Type

IMAP

Username

Your full email address

Password

Your email password

Incoming Server (IMAP)

mail.yourdomain.com (or the server name provided by ECoverMe)

IMAP Port

993

Security

SSL/TLS

Outgoing Server (SMTP)

Same as Incoming Server

SMTP Port

465

SMTP Security

SSL/TLS

Authentication

Required

SMTP Username

Your full email address

SMTP Password

Your email password

iPhone & iPad (Apple Mail)

Step 1

Open

Settings → Apps → Mail → Mail Accounts → Add Account

(or on older versions of iOS:

Settings → Mail → Accounts → Add Account)

Step 2

Choose

Other

then

Add Mail Account

Step 3

Enter

  • Your Name

  • Email Address

  • Password

  • Description (optional)

Tap Next.

Step 4

Choose

IMAP

Fill in:

Incoming Mail Server

Host Name:

mail.yourdomain.com

Username:

[email protected]

Password:

Your password

Outgoing Mail Server

Host Name:

mail.yourdomain.com

Username:

[email protected]

Password:

Your password

Tap Next.

Apple may take a minute to verify the account.

Step 5

Enable

✔ Mail

You can leave Contacts, Calendars, and Notes disabled unless instructed otherwise.

Tap Save.

Your email is now ready to use.

Android (Gmail App)

Step 1

Open the Gmail app.

Tap your profile picture.

Choose

Add another account

Step 2

Choose

Other (IMAP)

Step 3

Enter your email address.

Tap Next.

Step 4

Choose

Personal (IMAP)

Step 5

Enter your password.

Step 6

Incoming Server

Server:

mail.yourdomain.com

Port:

993

Security:

SSL/TLS

Step 7

Outgoing Server

SMTP Server:

mail.yourdomain.com

Port:

465

Security:

SSL/TLS

Require Sign-In:

Enabled

Username:

[email protected]

Password:

Your password

Tap Next.

Step 8

Choose your preferred synchronization settings.

Tap Next.

Your email is now configured.

Samsung Email

If you use the Samsung Email app instead of Gmail:

  1. Open Samsung Email

  2. Tap Add Account

  3. Enter your email address

  4. Select Manual Setup

  5. Choose IMAP

  6. Enter the same server settings shown above

  7. Save the account

Common Issues

Incorrect Password

Verify:

  • Caps Lock is off

  • Your full email address is entered as the username

  • There are no extra spaces

Cannot Connect to Server

Check:

  • Internet connection

  • Mail server name

  • SSL/TLS is enabled

  • Port numbers are correct

If the issue continues, contact ECoverMe Support.

Cannot Send Email

Verify:

  • SMTP authentication is enabled

  • Username is your full email address

  • SMTP port is 465 (or 587 if instructed by support)

Need Help?

If you’re unable to connect your email account, please contact us.

ECoverMe Support

📧 [email protected]

🌐 https://ecover.me

Please include:

  • Your email address

  • Device model

  • Whether you’re using iPhone or Android

  • A screenshot of any error message (do not include your password)

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